Refund policy

At FinalArc, we want you to be completely satisfied with your purchase. If your new wall art piece isn’t the perfect fit, we’ve made the return process as simple and transparent as possible.

30-Day Return Window

You have 30 days from the date of delivery to decide if your items are right for you. If you’d like to make a return, simply start the process within this timeframe.

Always Free Return Shipping

We believe you shouldn't have to pay to try something new. We provide a prepaid shipping label for all domestic returns, ensuring the process is completely cost-free for you.

No Hidden Fees

What you paid is what you get back. We do not charge restocking fees or processing deductions. Once your return is received and inspected, you will receive a full refund to your original payment method.

No "Final Sale" Traps

We want you to shop with confidence. We do not designate items as "Final Sale," meaning everything in our shop is eligible for a return as long as it meets our standard condition requirements.

How to Start Your Return

Visit our Returns Portal: Log in to your account using the email address associated with your order.
Select Your Items: Choose the items you wish to send back and tell us why (it helps us improve!).
Print & Ship: Print the prepaid label we provide, attach it to your package, and drop it off at the designated carrier.